Find the answers for the frequently asked questions.
CAR RENTAL
Tourists
Passport
Tourist (Visit) Visa
International Driving Licence (if your country is not in the country list)
For visitors with a GCC passport, a valid GCC Country License is required.
UAE Residents
Copy of Residential Visa
Copy of Passport
Copy of Emirates ID
UAE Driving Licence
UAE Resident Visa holders must have held a Valid UAE license for over a year.
If you are a holder of a driving licence from any of the following countries bellow, you do not need to hold a international driving licence permit. For all other counties not listed bellow, you need to hold the international driving licence permit.
Australia,
Bahrain,
Belgium,
Canada,
China,
Denmark,
Finland,
France,
Germany,
Greece,
Hungary,
Ireland,
Italy,
Kuwait,
Latvia,
Lithuania,
Luxembourg,
Netherlands,
New Zealand,
Norway,
Oman,
Poland,
Portugal,
Qatar,
Romania,
Saudi Arabia,
Serbia,
Singapore,
Slovakia*,
South Africa,
Spain,
Sweden,
Switzerland,
Turkey,
United Kingdom(UK),
United States of America(USA)
*Original and Translated Copy is required
Another driver can also drive the rented vehicle, but he must present all the necessary documents. The rental company may charge an extra fee for adding a second driver.
The minimum age for renting and driving a motor vehicle in the UAE is 21 years. The person must have a valid driver’s license and, when renting a vehicle, show all the necessary documents related to renting a vehicle.
You, renter of the vehicle fully covers the fuel costs. When renting a vehicle, check the condition of the tank, which will be recorded in the rental agreement. The condition of the tank when returning the vehicle must be the same as when it was picked up.
With Five Star Car Rental Service Dubai you are getting also fully insured car. If you will find yourself in accident call us and depends on how big is crash also call police and emergency services. All cars are fully insured all you need to pay is insurance cooperation. For small scratches and things that are less than the smallest value for insurance policy we will charge you from your deposit. Before every delivery we will do full check and video of car that proves you that everything is in perfect condition. Maximum speed what is allowed in Dubai is 140km/h we don’t recommend to excess it because in Dubai we have a lot of speed cameras. After reaching speed 200km/h you will be warned by us to ease a little bit, because we don’t want you to end up your amazing time with accident. Safety first.
If the vehicle is not returned at the agreed time, the rental company may claim a fee. The fee may represent the amount of the next started day.
The customer fully pays all fees associated with parking during the rental period of the vehicle. The rental company is not responsible for fees incurred with parking during the rental period.
No you can’t not travel outside the UAE. It is possible to travel with the rented vehicle only within the UAE. Please comply with this regulation.
With Five Star Car Rental Service Dubai you are getting also fully insured car. If you will find yourself in accident call us and depends on how big is crash also call police and emergency services. All cars are fully insured all you need to pay is insurance cooperation. For small scratches and things that are less than the smallest value for insurance policy we will charge you from your deposit. Before every delivery we will do full check and video of car that proves you that everything is in perfect condition. Maximum speed what is allowed in Dubai is 140km/h we don’t recommend to excess it because in Dubai we have a lot of speed cameras. After reaching speed 200km/h you will be warned by us to ease a little bit, because we don’t want you to end up your amazing time with accident. Safety first.
All fines during the vehicle rental are paid by the customer (we have full rights to pay all the trafic breaks from customers deposit).
We request all customers to follow traffic regulations. The most common traffic fines reported in the country include:
Exceeding the speed limit,
failure to follow traffic signs, not paying for parking, not using seat belts, using the phone while driving.
YACHT RENTAL
The price includes complimentary soft drinks. For an additional fee, food can be provided according to personal preference on some boats, and there’s even the option for a barbecue. Water scooters can also be rented for an extra charge.
Yachts are rented by the hour.
The price includes complimentary soft drinks. For an additional fee, food can be provided according to personal preference on some boats, and there’s even the option for a barbecue. Water scooters can also be rented for an extra charge.
Yachts are rented by the hour.
PRIVATE JET RENTAL
Each aircraft comes with catering, champagne, snack meals, and a variety of beverages. The flight offer extends worldwide. Private jets are available for groups ranging from 4 individuals up to 12 or more.
We offer flights to destinations worldwide. Whether you’re looking to jet off to bustling cities, tropical paradises, or remote getaways, our private jets can take you there. From major business hubs to exotic islands, the possibilities are virtually endless.
Yes, private check-in and check-out services are provided. Additionally, chauffeur services are included, but exclusively in Dubai.
Yes, there are last-minute options called “empty legs” available at discounted prices.
REAL ESTATE RENTAL
Apartments can be rented for as short as one day or for longer terms, ranging from 1 to 2 years.
Yes, a deposit is required for long-term rentals to cover damages. However, no deposit is required for short-term rentals. The deposit amount varies depending on the apartment.
All apartments come with parking, garage spaces, are fully furnished, and include complimentary water, coffee, towels, and full access to private pools.
In case you need answers to your question, do not hesitate to contact us. Our team will be happy to help answer your questions.
